SOT OTP code terms and conditions for online transactions using your debit and credit card

Please read these terms and conditions to ensure that you fully understand prior to using this service. By using this service, you are agreeing to the terms and conditions listed below.

1. When making an online transaction that requires OTP, an OTP will be sent to the phone number or email register in Rio Grande Federal Credit Union system. You must then enter this OTP to complete your transaction on your device’s screen when transacting online. Registrations for OTP is not required. If you are not able to enter the OTP, or authentication via this service fails, the merchant online will reject your card for this transaction. You agree that Rio Grande Federal Credit Union is not responsible for the rejection by such merchant to accept your card payments on this basis.

2. By using this OTP service:

   a. You agree to provide your data required for the transaction authorization process in the use of this OTP service.

   b. You agree to keep the confidentiality of you card number and personal information that you have entered for this service. If you give someone else your passcode, you will be responsible for all claims, losses and other consequences related to all transaction taking place using this service.